Succession Planning: Critical Flaws to Avoid Today

Written by Chandrashekar

June 5, 2025

Succession Planning: Critical Flaws to Avoid Today

Introduction

Most Indian family business owners don’t think about succession planning until it’s too late. The proof is in the numbers: 76% of Indian family businesses claim to have a succession plan, yet only 11% have a robust, documented strategy [Deloitte, 2023]. This isn’t mere procrastination—it’s an existential blind spot. Just as CFOs who never reconcile their books eventually face bankruptcy, family businesses without proper succession mechanisms face extinction by the third generation.

I’ve witnessed this firsthand across four decades of leadership transitions. The typical pattern: founders build empires through sheer force of will, but fail to build systems that outlast them. They either doubt their progeny’s capabilities (“not good enough”), overestimate their own immortality (“still too early”), or simply avoid uncomfortable conversations about power transfer. The result? A foundation of sand upon which the next generation must somehow build a skyscraper.

Succession planning for family business in India isn’t about sentimental handovers. It’s a cold, clinical analysis of capabilities, governance structures, and financial continuity that must begin years—sometimes decades—before the actual transition.

Quick Takeaways:

  • 76% of Indian family businesses claim to have succession plans, but only 11% have documented, actionable strategies.
  • Five critical pitfalls derail most succession plans: founder reluctance, confidante interference, sibling rivalry, generational friction, and next-generation disinterest.
  • Successful transitions require separate financial succession plans and business continuity plans—they are not the same thing.
  • The RPG Group model demonstrates how clear parameters for business division coupled with professional management can create sustainable value post-transition.

Table of Contents

The Five Critical Flaws in Family Business Succession

Let me cut through the consultant-speak and outline what actually happens behind closed boardroom doors. These five patterns emerge with remarkable consistency across sectors, from manufacturing to retail to services.

The “Not Good Enough” Syndrome

Founders often harbor unrealistic expectations of their children. They compare 30-year-old sons and daughters to their own 60-year-old selves, forgetting the decades of mistakes that forged their own business acumen. This fundamental miscalibration leads to perpetual disappointment and delayed handovers.

The founder who built a manufacturing business from scratch expects his MBA-graduate daughter to understand shop floor dynamics on day one. The retail patriarch who negotiated with suppliers for 40 years scoffs when his son suggests digital inventory management. The psychological barriers are often stronger than the operational ones.

What founders miss: competence is built through guided failure, not perpetual supervision. Some of India’s most successful business families—the Godrejs, Murugappas, and Dalmias—systematically rotate next-generation leaders through different business functions with decreasing levels of oversight.

Key Takeaway: Institute objective assessment mechanisms rather than subjective judgments. Use professional development frameworks with clear KPIs to measure next-generation readiness—then trust the process.

The Confidante Conundrum

Every founder has trusted lieutenants—the finance head who’s been there 25 years, the sales director who knows every customer personally, the factory manager who can diagnose machine problems by sound alone. These confidantes often wield more operational power than family members.

When succession occurs, these confidantes become kingmakers or saboteurs. I’ve seen cases where a CFO who felt threatened by the founder’s son systematically withheld critical financial information, creating information asymmetries that set up the successor to fail. In another case, a commercial director actively undermined pricing strategies proposed by the next generation.

The most insidious part? These conflicts rarely surface openly. They manifest as “concerns about business continuity” or “questions about market readiness” rather than the power struggles they actually are.

Key Takeaway: Map the informal power structures in your organization and address them explicitly in your succession plan. Define clear transition periods for key confidantes and create knowledge transfer protocols that prevent information hoarding.

Sibling Rivalry and the Battle for the Throne

When multiple children enter the business, competition is natural but can become destructive. In one textile company I advised, three brothers each controlled different aspects of the value chain—procurement, manufacturing, and sales. Their competition led to misaligned incentives: procurement optimized for bulk discounts without considering manufacturing constraints, manufacturing maximized throughput regardless of market demand, and sales offered aggressive terms that finance couldn’t support.

The real issue wasn’t sibling rivalry itself—it was the absence of a coherent governance structure that aligned their incentives. Without clear reporting lines, performance metrics, and decision rights, informal power filled the vacuum, turning brothers into competitors rather than collaborators.

Key Takeaway: Create a family constitution that explicitly addresses roles, responsibilities, dispute resolution mechanisms, and decision rights before tensions arise. Structure creates freedom, not constraint.

Generational Divide: Teams at Cross Purposes

Each generation brings its team and operating style. The founder might have built the business on personal relationships and handshake deals. The next generation typically brings professional managers with MBAs and structured processes. When these approaches collide without integration, organizational schizophrenia results.

In one mid-sized pharmaceutical company, the second-generation leader brought in consultants to implement an ERP system. The founder’s long-time team passive-aggressively resisted by maintaining parallel manual processes, creating data integrity issues that eventually crashed the system. “See, we told you the old way worked better,” they said. The real failure wasn’t the technology—it was the leadership transition.

Key Takeaway: Create explicit “rules of engagement” for how the incumbent and successor teams will interact. Establish clear sunset dates for legacy processes and incentivize cross-generational knowledge transfer.

Aversion to the Family Business

Sometimes the next generation simply doesn’t want to continue the legacy business. The third-generation heir to a successful plywood manufacturing business might prefer launching a fintech startup. The daughter of a wholesale distribution business might see her future in sustainable fashion.

These divergent interests aren’t failures—they’re opportunities for reinvention if handled properly. The mistake is forcing square pegs into round holes or, equally problematic, having no contingency plan for professional management.

One client—a second-generation electronics component manufacturer—recognized early that his children had no interest in capacitors and circuit boards. Rather than forcing the issue, he systematically built a professional management team, created a board with independent directors, and positioned his children as responsible shareholders rather than reluctant operators.

Key Takeaway: Separate ownership succession from management succession. The family can maintain ownership and governance oversight while professional management handles operations—but this requires different preparation than a family-led transition.

A Four-Phase Framework for Effective Succession

Having diagnosed the common pitfalls, let me outline a framework I’ve developed through decades of facilitating family business transitions. This isn’t theoretical—it’s battle-tested across manufacturing, retail, real estate, and service businesses in India.

Phase Timeframe Key Activities
1. Assessment & Mapping 7-10 years before transition Business valuation, capability assessment, power mapping, next-gen aspirations inventory
2. Development & Preparation 5-7 years before transition Targeted skill development, rotational assignments, governance structure creation, confidante transition planning
3. Implementation & Handover 2-3 years before transition Phased responsibility transfer, stakeholder communication, mentor relationships, performance monitoring
4. Post-Transition Governance 1-3 years after transition Founder role redefinition, board restructuring, dispute resolution system activation, ongoing mentorship

Phase 1: Assessment & Mapping

The first phase requires brutal honesty about three elements: the business, the next generation, and the power structure. Most succession plans fail because they start with hope rather than reality.

Begin with a comprehensive business valuation—not just financial metrics but a clear-eyed assessment of operational strengths, market position, and competitive threats. This baseline establishes what the next generation will actually inherit, not what the founder believes they built.

Next, conduct an objective capability assessment of potential successors. This isn’t about academic credentials or theoretical knowledge—it’s about demonstrable skills in leadership, decision-making, risk management, and industry-specific competencies. External assessors remove the emotional bias inherent when parents evaluate children.

Finally, map the informal power structure. Which executives truly control information, relationships, and operational knowledge? Who holds veto power through their institutional memory? These power centers must be acknowledged and managed during transition.

Key Takeaway: Begin with truth, not aspirations. A succession plan built on an idealized version of the business, the successors, or the organization will collapse under reality’s weight.

Phase 2: Development & Preparation

Once you’ve mapped reality, the development phase begins. This is where most succession plans become performative rather than substantive. Sending the heir apparent to business school or through a token rotation program isn’t enough.

Effective development requires three elements:

  1. Targeted Skill Building: Based on the capability assessment, create a development plan that addresses specific gaps—whether financial analysis, operational management, or stakeholder relationships.
  2. Consequential Experience: Place successors in roles with real P&L responsibility and meaningful decision rights—positions where they can fail safely but feel the consequences of their decisions.
  3. Knowledge Transfer Protocols: Systematically document the institutional knowledge held by the founder and key confidantes. This isn’t just about processes but the tacit knowledge that drives decisions: which supplier’s quality promises can be trusted, which customers always pay late but are worth keeping, which regulatory officials respond to which approaches.

Simultaneously, begin building the governance structures that will outlast individual leaders: a functioning board with independent directors, clear decision rights between shareholders and management, and explicit policies for everything from capital allocation to family employment.

Key Takeaway: Development isn’t about credentials—it’s about building judgment through consequential experience and creating governance structures that can resolve conflicts the founder previously settled through force of personality.

Phase 3: Implementation & Handover

The actual transition should be gradual, not abrupt. One manufacturing client divided the handover into three distinct stages over 30 months:

  1. Shadow Period (6 months): The successor observes decision-making, attends key meetings, and has access to information but no decision rights.
  2. Joint Authority (12 months): Specific decisions are made jointly, with the founder having veto power but expected to use it sparingly and transparently.
  3. Reverse Shadow (12 months): The successor has primary decision rights with the founder in an advisory capacity, intervening only in predefined emergency scenarios.

Throughout this phase, communication is critical. Stakeholders—employees, customers, suppliers, bankers, regulators—need clarity about who holds what authority when. Ambiguity creates opportunities for people to forum-shop, appealing to either the founder or successor depending on which answer they prefer.

Key Takeaway: The implementation phase isn’t just about transferring authority but creating new decision-making muscles throughout the organization. Every stakeholder must learn to work with the successor rather than around them.

Phase 4: Post-Transition Governance

The founder’s role after succession is perhaps the most delicate aspect of the entire process. Too many founders formally hand over power only to undermine their successors through back channels—the “retired but not really” syndrome that creates organizational paralysis.

Successful post-transition arrangements establish clear boundaries. One approach that works well is giving the founder a specific domain of responsibility—perhaps government relations or key customer relationships—while explicitly removing them from operational decisions.

The board structure also typically needs adjustment during this phase. If the founder remains as chairperson, independent directors become critical in mediating potential conflicts with the new leadership.

Key Takeaway: The founder needs a meaningful post-succession role that honors their legacy without undermining the new leadership. Design this role explicitly rather than letting it evolve organically.

Case Studies: Successful Transitions and Near-Death Experiences

Theory without practice is just wishful thinking. Let me share two real-world examples—one widely recognized success and one near-catastrophe I witnessed firsthand.

The RPG Group Model: Division with Clarity

The late R.P. Goenka provided a masterclass in succession planning when he divided his conglomerate between his sons Harsh and Sanjiv. What made this transition remarkable wasn’t just the clean split but the principles that guided it:

  1. Complementary Strengths: The division acknowledged each son’s distinct capabilities and interests rather than forcing either into unsuitable roles.
  2. Business Coherence: Each resulting group had a coherent portfolio rather than artificially equal but operationally fragmented businesses.
  3. Professional Management: Both groups significantly expanded professional management post-division, recognizing that family oversight and professional operations aren’t mutually exclusive.
  4. Clear Timelines: The transition wasn’t drawn out indefinitely but executed with clear milestones and completion dates.

The results speak for themselves. Since the division, both groups have flourished independently. Harsh Goenka’s RPG Enterprises has grown substantially in sectors like IT services (Zensar), infrastructure (KEC), and specialty tires (CEAT). Sanjiv Goenka’s RPSG Group has similarly expanded in power, retail, and consumer goods.

This success stands in stark contrast to other family divisions that devolved into protracted legal battles and value destruction. The difference was in the preparation, clarity, and governance mechanisms established before, not after, the transition began.

Key Takeaway: When multiple successors are involved, the clarity of division matters more than absolute equality. Design splits around capabilities and business logic, not just financial value.

The Near-Death Experience: A Cautionary Tale

Not all transitions go smoothly. One client—a third-generation textile business with ₹800 crore turnover—nearly collapsed during succession. The founder’s son had been installed as CEO with minimal preparation, while the founder supposedly “stepped back” but continued to override decisions behind the scenes.

The resulting organizational schizophrenia created three problems:

  1. Key executives began circumventing the new CEO, taking important decisions directly to the founder.
  2. Banking relationships deteriorated as lenders received conflicting signals about business direction.
  3. A critical modernization program stalled because neither generation fully owned the investment decision.

By the time we were engaged, the company had lost market share, breached banking covenants, and was hemorrhaging talent. The intervention required was far more extensive than a planned succession would have been:

  1. We created a formal board with independent directors who could referee generational conflicts.
  2. We implemented a decision rights matrix that explicitly documented which decisions belonged to whom.
  3. We restructured the top team, removing executives who had become adept at playing generations against each other.
  4. We facilitated a series of structured conversations between father and son to address unspoken expectations and resentments.

The business stabilized but lost nearly three years of growth opportunity and incurred significant restructuring costs that could have been avoided with proper succession planning.

Key Takeaway: Informal or incomplete transitions create organizational paralysis. Half-measures are often worse than no succession plan at all, as they create confusion about where authority truly resides.

The Financial Dimension: Separating Ownership from Management

A critical aspect of succession planning that’s often overlooked is the separation of financial succession from operational succession. They are distinct processes with different timelines and considerations.

Financial Succession Planning

Financial succession addresses ownership transfer, wealth distribution, and capital structure. This includes:

  • Ownership Structure: How will shares be distributed among family members? Will some shares carry different voting rights?
  • Liquidity Planning: How will family members who don’t work in the business realize value from their ownership?
  • Estate Planning: How will tax implications be managed during wealth transfer?
  • Family Office Structure: Will a separate entity manage family investments outside the core business?

In my experience, financial succession planning works best when it establishes clear rules rather than exact outcomes. For example, rather than precisely dividing assets today, create governance mechanisms that can make fair divisions as circumstances evolve.

Operational Succession Planning

Operational succession focuses on leadership transition, decision rights, and management continuity. This includes:

  • Leadership Selection: Who will hold key executive positions, whether family or professional managers?
  • Decision Authority: What decisions require owner approval versus management discretion?
  • Performance Metrics: How will management be evaluated, especially if some managers are also owners?
  • Crisis Continuity: Who has authority if key leaders become unavailable unexpectedly?

The operational plan must address both formal and informal power structures. In one family business transformation I led, we discovered that while the organization chart showed clear reporting lines, actual decisions flowed through a parallel structure of long-time confidantes. Ignoring this reality would have doomed the transition.

Key Takeaway: Successful succession requires both financial and operational planning. They move on different timelines and involve different stakeholders, but must ultimately align to create a coherent transition.

FAQ

When should succession planning begin in a family business?

Ideally, 7-10 years before the anticipated transition. This provides adequate time for capability development, governance structure creation, and stakeholder preparation. The most common mistake I see is starting too late, when health issues or other crises force a rushed handover. By then, options are limited and tensions are high.

How do you handle succession when multiple family branches are involved?

Multi-branch family businesses require more formal governance structures than single-branch ones. I recommend three specific mechanisms:

  1. A family council separate from the business board, where family matters can be discussed without directly impacting business operations.
  2. A family constitution that explicitly addresses representation, employment criteria, and conflict resolution.
  3. Clear distinction between ownership rights (shared across branches) and management roles (assigned based on capability, not just family position).

The most successful multi-branch businesses I’ve worked with maintain family unity at the ownership level while introducing significant professional management at the operational level.

What if the next generation isn’t interested or capable of taking over?

This is far more common than publicly acknowledged. When the next generation lacks interest or capability, three options exist:

  1. Professional Management: Family maintains ownership but hires professional executives, creating a board structure that allows family oversight without day-to-day management.
  2. Partial Sale: Bring in private equity or strategic investors as partners, allowing family to reduce their operational role while maintaining significant ownership.
  3. Complete Exit: Sell the business entirely, converting business assets into financial assets that can be managed according to each family member’s risk appetite and interests.

There’s no shame in recognizing that the best steward for the business might not be a family member. The founder’s legacy is often better preserved by a well-managed sale than by forcing reluctant heirs into roles they’re unsuited for.

Conclusion

Succession isn’t an event—it’s a process that unfolds over years. The families who navigate it successfully approach it with the same strategic rigor they apply to market expansion or capital investment. They recognize that succession planning requires both emotional intelligence and analytical clarity.

Looking across four decades of transitions I’ve witnessed, the distinguishing factor between success and failure isn’t the specific mechanism chosen but the willingness to confront reality unflinchingly. Founders who see their businesses and their successors clearly—acknowledging both strengths and limitations—create transitions that preserve value. Those who operate from denial or wishful thinking preside over value destruction.

The ultimate test of leadership isn’t what you build; it’s what you leave behind. A business that collapses after the founder exits wasn’t truly built to last. The measure of success isn’t the grandeur of the founder’s reputation but the sustained performance of the organization after they’re gone.

For Indian family businesses facing generational transition, the choice is clear: invest in succession planning with the same intensity you invest in market growth and operational excellence, or watch decades of value evaporate in a few years of post-succession chaos. The former requires humility and foresight; the latter happens by default.

The businesses that endure for generations aren’t necessarily the most profitable or fastest-growing in any given year. They’re the ones with governance structures that transcend individual leaders, succession processes that prioritize capability over bloodline, and cultures that balance respect for legacy with openness to reinvention.

In that sense, succession planning isn’t just about who sits in the corner office next. It’s about whether you’re building a business—or merely running one.

Schedule a confidential succession planning consultation to assess your readiness for leadership transition.

  • Chandrashekhar is an experienced business transformation leader, dedicated to helping mid-sized companies enhance growth, profitability, and sustainability. With deep expertise in strategy, financial management, and operational excellence, he specializes in navigating complex challenges across manufacturing, pharmaceuticals, chemicals, and more. Chandrashekhar's approach focuses on actionable insights and practical solutions, guiding businesses towards measurable results and long-term success.

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