Blogs

This is not a religious post but about the seamless and effective management of a religious place. I was in Ayodhya last week and was amazed by how efficiently and effectively the entire place works. Having been to other high-traffic temple towns, the difference is...

The whole country waited for a path-breaking and transformative budget in the first budget of the third term.The Finance Minister has ticked all the right boxes in terms of focus on spending and boosting economic recovery. Providing funding for employment generation,...

Lessons from Byjus's fall from Unicorn to Insolvency1. Respect for Investor's moneyQuite often, the Promoters, in the first flush of valuations and with succeeding increases in valuations, lose perspective of why they got valuation in the first place.The cash...

A couple of weeks ago, I wrote about a great customer experience at Third Wave Coffee. Today, I experienced a significantly better experience, both in terms of customer delight and upsell, at a place one least expects.We were at Ramashray in Matunga for breakfast. The...

Recently, leading newspapers have been abuzz with the surprising news of IKEA's decision to close its outlets in Mumbai, Ghatkopar. Known for its meticulous planning and long-term vision, IKEA's move left many scratching their heads, including myself. The proximity of...

Imagine a city where the streets are not just pathways but symbols of civic pride and responsibility. As we witness the transformative effects of the election season and its Model Code of Conduct, it's inspiring to see our cities adorned with cleanliness and...