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6 Key Lessons for Business Transformation from 40 Years of Experience

6 Key Lessons for Business Transformation from 40 Years of Experience

by Chandrashekar | Dec 18, 2024 | Blog posts

Embark on a journey of Business Transformation with insights from a 4-decade career spanning diverse sectors and ownership structures.Tom Peters, in his enlightening book REIMAGINE, emphasizes the essence of deconstruction to reconstruction as a continuous process....
Beyond Devotion: Operational Excellence in Ayodhya

Beyond Devotion: Operational Excellence in Ayodhya

by Chandrashekar | Dec 16, 2024 | Blog posts

This is not a religious post but about the seamless and effective management of a religious place. I was in Ayodhya last week and was amazed by how efficiently and effectively the entire place works. Having been to other high-traffic temple towns, the difference is...
An Accountant’s Budget: Where the Numbers Add Up but Vision Falls Short

An Accountant’s Budget: Where the Numbers Add Up but Vision Falls Short

by Chandrashekar | Dec 14, 2024 | Blog posts

The whole country waited for a path-breaking and transformative budget in the first budget of the third term.The Finance Minister has ticked all the right boxes in terms of focus on spending and boosting economic recovery. Providing funding for employment generation,...
Lessons from Byjus’s fall – Unicorn to Insolvency

Lessons from Byjus’s fall – Unicorn to Insolvency

by Chandrashekar | Dec 14, 2024 | Blog posts

Lessons from Byjus’s fall from Unicorn to Insolvency1. Respect for Investor’s moneyQuite often, the Promoters, in the first flush of valuations and with succeeding increases in valuations, lose perspective of why they got valuation in the first place.The...
Customer Delight and Upselling: Lessons from an Unexpected Source

Customer Delight and Upselling: Lessons from an Unexpected Source

by Chandrashekar | Dec 14, 2024 | Blog posts

A couple of weeks ago, I wrote about a great customer experience at Third Wave Coffee. Today, I experienced a significantly better experience, both in terms of customer delight and upsell, at a place one least expects.We were at Ramashray in Matunga for breakfast. The...
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